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SHIPPING & RETURNS

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All of our baked goods are homemade to order. The time we need to prepare an order for dispatch varies. If you require these for a specific date which is within 7 working days be sure to contact us before hand so we can ensure it is possible.

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Shipping costs include Royal Mail 1st Class delivery and extra packaging to allow your biscuits to arrive safely 

 

DELIVERY

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All orders are sent 1st class, once dispatched they should be with you in 1-3 working days. please let us know within 7 working days of when you received your dispatch email if your delivery still hasn't arrived. Delays may occur due to bank holidays or holiday periods (such as Christmas/New Year) we can't be held accountable for delays within the postal system. Delays are expected at this time due to the current COVID-19 pandemic so please be patient.

 

SHIPPING POLICY

RETURN POLICY

We don't accept refunds or exchanges.

But please contact us if you have any problems with your order.

Cancellation accepted within 2 hours of purchase.

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WELCOME TO

WOOF IT DOWN!

DOGGY BAKERY

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